FAQs

 Return/Exchange Policy

    Due to the delicate nature of the products, high quality ingredients and hygiene laws no returns are accepted or refunds issued. When you introduce new products or a new routine give your skin some time to properly adjust. All Bellsol products are handmade in very small batches to maintain freshness and high quality standards. Due to this nature small variations in color, scent and/or form will be expected and are not considered product flaws.

Sale and free items cannot be returned or exchanged.

Shipping Policy

Domestic Shipping

International Shipping

Cancellations

If you change your mind or added something to your order by mistake, please notify us within 24 hours at customerservice@bellsol.com with your name, order number and the item you would like to cancel. Please include in the title of the email the word “Cancel” so it will be distinguishable from all other income emails. 

Payments 

We accept Visa, Master Card, American Express, Discover, JCB, Apple Pay, Amazon Pay

Communication

If you have any questions about products or orders, please send us an email to customerservice@bellsol.com.   Please allow few days for a response.

 

Disclaimer: Our products have not been evaluated / approved by FDA and are not intended to diagnose, treat or cure. Our products are for external use only. Please check the packaging for the updated ingredients list for any known skin sensitivities and/or allergies. Bellsol, LLC will not be held liable for any allergic reaction, skin sensitivities, irritation or any other reactions the customers might incur from known or unknown allergens. If you experience any discomfort or abnormal reaction, please discontinue use. We are resolved from any liability due to misuse and/or non-compliance of our published policies and warnings. It is the customer’s responsibility to use the products as intended and with care. Bellsol, LLC reserves the right to refuse service to anyone under any circumstance. Ingredients are subject to change at the manufacturer's discretion. For the most complete and up-to-date list of ingredients, refer to the product packaging.